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Career coaching and recruiting for AEC professionals | Est. 2018

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Gates Foundation

Senior Communications Officer, Brand Experiential Design

Washington, DCPosted Jul 2, 2026

Senior Communications Officer, Brand Experiential Design - Gates Foundation (Washington, DC)

The Foundation

We are the largest nonprofit fighting poverty, disease, and inequity around the world. Founded on a simple premise: people everywhere, regardless of identity or circumstances, should have the chance to live healthy, productive lives. We believe our employees should reflect the rich diversity of the global populations we aim to serve. We provide an exceptional benefits package to employees and their families which include comprehensive medical, dental, and vision coverage with no premiums, generous paid time off, paid family leave, foundation-paid retirement contribution, regional holidays, and opportunities to engage in several employee communities. As a workplace, we’re committed to creating an environment for you to thrive both personally and professionally.

The Team

The Communications Division, led by the Chief Communications Officer, oversees the Foundation’s global communications strategy. The division brings together internal and external communications to advance the Foundation’s mission to create a more equitable world.
This role sits within the Global Brand Experience team, which is responsible for shaping how audiences experience the Foundation—our values, our work, our partnerships, and how the brand looks, feels, and connects emotionally across storytelling, creative production, and moments of community engagement. The team leads brand expression through content, activations, and experiences, working closely with the Campaigns & Channels team to ensure strong creative production and compelling stories of progress and perseverance reach our audiences at the right time. In partnership with Goalkeepers and regional colleagues, the Global Brand Experience team helps build trust, deepen empathy, and strengthen care for the Foundation’s mission.

To view this job and apply, click here.

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Your Role

You are a creative strategist and experience design leader who translates complex ideas into visually compelling, emotionally resonant experiences. You bring a strong design point of view and a rigorous approach to shaping how audiences move through and engage with brand environments. You bring expertise in brand design systems, exhibit and environmental design, immersive storytelling and audience journey design, and experiential marketing—developing interactive activations that engage audiences directly and inspire action. You have experience partnering with experience and UX designers and leading the development and evolution of design and brand systems across physical, graphic, and digital touchpoints. You will lead the strategy and creative development of globally relevant exhibits, installations, and brand activations, guiding implementation in partnership with production and facilitation teams to ensure design integrity, operational feasibility, and on-brand execution. You will manage cross-functional and multi-partner collaborations, ensuring brand experiences will be cohesive across touchpoints and designed for both in-person engagement and digital reach. 

*This is a limited-term position through December 2027.  


What You'll Do

  • Creative Direction and Experiential Design: Lead the creative direction and experience design of exhibits, installations, and activations—shaping how audiences encounter and move through the Foundation’s work while ensuring experiences are visually compelling, emotionally resonant, and aligned with strategic priorities. 

  • Cross-Channel Integration: Embed a multi-channel mindset into the design process, ensuring activations and experiences are conceived for execution across physical, digital, and social platforms. 

  • Lead Exhibit and Activation Strategy: Develop and oversee a cohesive strategy for exhibits, installations, and brand activations in collaboration with visitor experience experts, campaigns and channels colleagues, and subject matter experts—ensuring experiences bring the Foundation’s mission to life for public and priority audiences.  

  • Brand Visual Design System Leadership: Steward and evolve the Foundation’s brand visual design system across exhibits, environments, and physical brand assets. Provide strategic guidance and creative direction to ensure consistent, high-quality application across installations, activations, and object management, partnering with colleagues responsible for experience facilitation, asset management, and design implementation. 

  • Deliver Global Activations: Direct vendor selection and management, steward budgets, set production timelines, and coordinate with partners to deliver high-quality experiences on schedule and within scope. 

  • Creative Conception and Narrative Collaboration: Partner with the brand storytelling lead to craft compelling narrative arcs, storyboards, and audience journeys that anchor exhibits and activations in human-centered storytelling. Collaborate with experiential and facilitation leads to shape content, visual assets, & objects, define evaluation metrics, and create experiences that drive meaningful audience engagement and measurable impact. 

  • This role is anticipated to travel domestically and internationally up to 25% 

 
Your Experience

  • Advanced degree required (Design, Experience Design, Graphic Design, Communications, Marketing, Fine Arts, or related field preferred) with demonstrated experience or equivalent.  

  • International Experience Design Expertise: Proven track record (8–10+ years) leading creative development for exhibits, experiential activations, and brand installations outside the U.S., including in emerging markets, with demonstrated ability to adapt creative concepts to diverse cultural contexts and audiences; 

  • Integrated Campaign Thinking: Ability to connect physical experiences to digital ecosystems—social media, web, video, and interactive storytelling—to amplify engagement. 

  • Strong Visual and Spatial Design Skills: Deep understanding of design principles across physical and digital environments, including materials, lighting, flow, and storytelling through space.  

  • Brand Visual Design System Leadership: Demonstrated experience leading and evolving brand visual design systems across environments and touchpoints, ensuring consistent application of brand standards while guiding and advising cross-functional teams and designers responsible for implementation. 

  • Creative Collaboration and Leadership: Skilled at working across creative, communications, and external agency teams; able to translate strategic objectives into creative briefs and design outcomes.  

  • Global and Purpose-Driven Perspective: Experience creating activations and storytelling events for global audiences; familiarity with global health, development, or social impact communications; ability to translate complex issues into emotionally compelling audience experiences.  

  • Operational and Budget Management: Experience managing multi-partner projects with clear scope, deliverables, and accountability. 

  • Multilingual capabilities or extensive experience working in-country in non-U.S. contexts strongly preferred. 

  • Pre-existing connections with event organizers, venues, and/or global changemakers strongly preferred. 

Preferred Experience 

  • Experience collaborating with filmmakers, digital producers, and graphic designers to extend experiential concepts into film, digital content, and/or interactive storytelling. 

  • Familiarity with integrating motion, media, and digital content into exhibits or brand activations. 

  • Experience working within multidisciplinary creative teams spanning environmental, digital, and visual design. 

**Must have unrestricted work authorization in the country where this position is located. The Foundation does not provide immigration-related sponsorship for this role. This includes direct company sponsorship and any work authorization requiring a written submission or other immigration support from the company (eg: H-1B, O-1, L-1,  E, OPT, STEM-OPT, CPT, TN, J-1, etc.).  

The salary range for this role is $173,000 to $259,600 USD. We recognize high-wage market differences in Seattle and Washington D.C., where our offices are located. The range for this role in these locations is $190,300 to $285,500 USD. As a mission-driven organization, we strive to balance competitive pay with our mission. New hires salaries are typically between the range minimum and the salary range midpoint. Actual placement in the range will depend on a candidate’s job-related skills, experience, and expertise, as evaluated during the interview process. 

#LI-AK1

Hiring Requirements

As part of our standard hiring process for new employees, employment will be contingent upon successful completion of a background check.

Candidate Accommodations

We’re committed to providing an inclusive and accessible hiring experience for all candidates. If you have a disability or medical condition and need an accommodation at any stage of the application or interview process—such as an ASL interpreter, alternative interview format, or physical accessibility support—we’re happy to help. Please contact HR@gatesfoundation.org with the position number and a brief description of your accommodation needs. Requests will be handled confidentially.

Inclusion Statement

We are dedicated to the belief that all lives have equal value. We strive for a global and cultural workplace that supports ever greater diversity, equity, and inclusion — of voices, ideas, and approaches — and we support this diversity through all our employment practices.

All applicants and employees who are drawn to serve our mission will enjoy equality of opportunity and fair treatment without regard to race, color, age, religion, pregnancy, sex, sexual orientation, disability, gender identity, gender expression, national origin, genetic information, veteran status, marital status, and prior protected activity.

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