Location: Remote
Discipline: UX / Product Design
Experience: 5+ years
Compensation: TBD
*Exciting opportunity for the Out of Architecture Community. This is a paid promotion, and we encourage all OOA members to apply!
Higharc is a VC-backed startup that is changing how new homes are designed and built. Join a founding team who’ve shipped products for Autodesk, Electronic Arts, Nike, and Apple. In 2024, we raised a $53M Series B fundraising round with support from top-notch venture capital firms and more than 18 strategic investors—industry leaders in construction, building products manufacturing, and distribution.
As the Manager of Implementation, you will oversee a team of implementation leads that are responsible for customer implementation, home plan optimization and initial training phases of builder clients, using Higharc. This role requires in-depth knowledge of implementation planning, capacity forecasting, homebuilding processes and/or construction management, and digital tools like CAD/BIM (e.g. Revit, AutoCAD, Sketchup) to ensure clients experience a smooth transition to Higharc’s platform. You’ll manage a team responsible for guiding clients through discovery, optimization, plan implementation, and provide ongoing support with a focus on speed and quality, minimizing the Time-To-Value.
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About the Job
Strategic management and planning:Responsible for implementation project planning, initial sizing and scoping, resource assignment, capacity modeling and performance evaluations for a team of implementors. A forward thinking mindset is important as we scale the team.
Client Implementation and Setup: Manage the initial implementation process, including requirements gathering, plan optimization, customer education, and initial configuration of client accounts to align with builder specifications. Focus on value added implementation is important.
