Location: REMOTE
Discipline: UX / Product Design
Experience: 4–6 years
Compensation: TBD
Role: Studio Manager/Operations Lead
Location: Remote Position (East coast preferred)
Position: Full-Time, 9am-5pm Monday - Thursday (4 day work week)
Salary: $75-85K, depending on experience
Benefits: Health/Dental coverage, Unlimited paid time off
Start Date: ASAP
Application Deadline: Aug 18th, 2023
WeShouldDoItAll (WSDIA)is a New York based contemporary design studio that translates client needs into dynamic, visual systems presented at multiple scales. These solutions take the form of branding, spatial, environmental, interactive, or print projects. Our practice has been recognized nationally and internationally as an exceptional design office for innovative work. WSDIA is a diverse team comprised primarily of people of color, and we celebrate transparency, laughter, and clear communication in our studio culture.
Position Description:
WSDIA is seeking a Studio Manager/Operations Lead who is an organized and proactive leader working in the design or architecture industry. This full time position requires a detail-oriented and process-driven professional with strong communication skills. As the point-person responsible for managing client communications, studio workflows, project timelines/budgets, scheduling and resourcing, the Studio Manager is an essential member of the team and expected to support the studio’s team of designers.
We’re looking for someone who will:
• Improve processes, bring project management best practices to WSDIA
• Have operational experience at a design or architecture firm: involved not only in managing projects, but also high-level to efficiencies improvement, refine processes, and develop a resource management strategy
• Have experience writing/developing proposals, writing/reviewing contracts
• Responsibilities: 30% Project Management, 30% Client/Relationship Management,
20% Operations & Staff Management, 20% Business Development Support
• Bonus if: Candidate has a financial mindset
• Bonus if: Understanding of architectural drawing sets
• Bonus if: Retail Design Project Experience
• Bonus if: Wayfinding & Signage Project Experience
• Bonus if: Cultural Institutional Project Experience
Goals:
• Someone excited by the opportunity to help improve the way WSDIA runs, willing to get their hands dirty and support us in re-thinking our processes
• Someone to lead, support, and grow with our team in all areas of operations, studio and client management, to allow designers to focus on creative
Skills & Experience:
4-6 years experience
Coordination and construction administration experience to oversee a team working on spatial, signage and print projects.
Proficient in MS Office, Google Docs/Sheets, Asana, Notion, Slack and Zoom
Intermediate-level in Adobe Apps specifically Adobe XD, InDesign
Project Budget Management
Responsibilities:
PROJECT MANAGEMENT (30%)
Direct project management of all engagements
Schedule / timeline management
Meeting management (schedule, agenda, capturing actions)
Budget/profitability management
Resource management
CLIENT/RELATIONSHIP MANAGEMENT (30%)
Client communications
Schedules and timelines management
Meeting management (schedule, agenda, note-taking)
Status updates (& managing scope creep/change orders)
Building client relationships, while confident pushing back
OPERATIONS & STAFF MANAGEMENT (20%)
Ownership around researching, identifying, developing, implementing, and maintaining
the best, simplest, and most appropriate processes, systems, and tools (e.g., project
management, invoicing)
Train and manage the team (including new hires) on these processes, systems,
and tools
BUSINESS DEVELOPMENT SUPPORT (20%)
Proposal development & pricing/scoping support
Working with bookkeeper on invoicing & collections
Manage all marketing efforts (e.g., social media, email blasts, site updates)
Keep owner accountable to business development
How to Apply Please send your resume, a short bio introducing yourself toinfo@wsdia.comwith your FULL NAME and PROJECT MANAGER ROLE in the subject line.
