Location: Boston, MA
Discipline: Product / UX / Tech
Experience: 10+ years
Compensation: $191,000–$306,000
Senior Director Workplace Experience & Real EstateThis critical leadership role will lead the Real Estate, Workplace Experience, and Physical Security function for Toast globally. The Senior Director will be instrumental in defining and executing our global real estate portfolio strategy, ensuring our physical spaces are secure, engaging, and aligned with our growth objectives. A core responsibility is to design, implement, and continuously evolve our global hybrid work program, creating a seamless, inclusive, and productive experience for in-office Toasters. This leader will manage complex global transactions, oversee physical security protocols to safeguard our people and assets, and champion a culture of operational excellence and an outstanding employee workplace experience across all our international locations.
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Responsibilities
Oversee and lead the annual capital planning process for all real estate and facilities projects, ensuring alignment with long-range business objectives and financial forecasts.
Oversee our global vendor and third-party contract strategy to optimize service delivery (ex. janitorial, maintenance, food service vendors, etc.) with a focus on efficiency and cost savings.
Establish and report on key performance indicators related to space utilization, operational efficiency, and workplace experience satisfaction.
Direct the deployment and maintenance of all physical security technology and access control systems globally.
Ensure all physical spaces comply with local, national, and international Environmental, Health & Safety (EHS) regulations
