Location: Atlanta, GA
Discipline: UX / Product Design
Experience: TBD
Compensation: TBD
Job Description
The SmartPM Schedule Control Platform is a game-changer in the construction project management landscape. We are a fast-growing, forward-thinking company that provides cutting-edge project management and analytics solutions. We aim to empower construction professionals and project stakeholders with the tools to achieve unprecedented efficiency, transparency, and project success.
We seek a highly skilled and experienced Professional Services Manager with expertise in Project Controls or Forensic Delay Analysis to join our dynamic team at SmartPM Technologies. The ideal candidate will manage and deliver professional services to our clients, ensuring the highest level of customer satisfaction, objectivity, and project success. This role requires a hands-on professional who can self-perform deliverables while leading a team and driving service excellence.
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What you’ll do:
Service Delivery Management:Oversee the delivery of professional services, ensuring client requirements and project objectives are met, using the SmartPM Schedule Controls Platform as the centerpiece of analyses. Actively manage service performance, quality, and client satisfaction.
Client Engagement:Serve as clients’ primary point of contact, building and maintaining strong relationships. Understand client needs and provide tailored solutions to meet their project management challenges by utilizing the SmartPM Schedule Controls Platform.
Self-Performance:Directly perform critical deliverables, including project assessments, analysis, reporting, and presentations. Demonstrate hands-on expertise in delivering high-quality professional services.
