Location: Remote
Discipline: UX / Product Design
Experience: TBD
Compensation: TBD
We're seeking a Product Design Intern to join our Clinician experience team for five to six months. You'll be working within a team that focuses on driving product-led growth across our platform, where you'll get the opportunity to plan, build, and launch design improvements that directly impact the business and our practitioners' experiences.
To view this job and apply, click here.Our ideal candidate is someone who wants to develop their design craft (product design, interaction design, and visual design) through a full project lifecycle. We're looking for someone who is comfortable working in a data-informed and highly-collaborative environment, as you'll need to learn new tools/ techniques quickly and maintain a fail-fast, fail-often mentality. We value multidisciplinary designers that are passionate about exploring and broadening their overall skill set, and while you'll get to wear different hats throughout the project lifecycle, being a great problem-solver, design-thinker, and taking ownership is key to success in this role. Some examples of project work you might do include:
Assisting with crafting research plans and participating in customer interviews
Teaming up with the growth team to design and test experiments
Analyzing data trends on existing product areas to reveal insights and identify opportunities
Working with designers and the design systems team to update user interfaces to deliver a more delightful experience to customers
This is a paid internship that is remote and can be up to 40 hours per week based on availability. We sometimes meet at our Santa Monica office for workshops and events, but it isn't required.Responsibilities
Identify opportunities to improve existing areas of the product
Craft flows, interactions, and prototypes using a broad range of design skills (content, product, graphic design) and tools to test out experimental ideas
Conduct user research to inform discovery and validation, like data mining, competitive audits, surveys, and usability testing
Collaborate across different areas of our product ecosystem with different teams like product managers, engineering, marketing, and content
Work with a variety of testing tools and design methods to quickly implement experiment ideas
Solicit and incorporate feedback from your peers through a variety of critique channels
Communicate insights and learnings from experiments
Desired Skills & Experience
A portfolio or a case study link to your best project demonstrating creative problem solving, usable, useful, and delightful product experiences
Passionate about working on onboarding experiences and supporting users through complex workflows
Has a foundation in product, UX, interaction, or visual design
Comfortable finding, pulling, and analyzing data to make informed decisions
Strong writing skills
Self-motivated attitude with the ability to work in a fast-paced environment that values strong work ethic, sense of urgency, and accountability
Proficiency with Figma (or similar design tools)
Currently pursuing or completed a degree program/certificate in Interaction Design, Human-computer Interaction, Graphic Design, Computer Science, or related fields
Bonus Points
Skills in Content Design, UX Writing, Information Architecture, or related field
Skills in Graphic Design or Illustration
