Location: Remote
Discipline: UX / Product Design
Experience: TBD
Compensation: $80,000–$90,000
Description
About Concept3D
Concept3D provides the ability to create an elevated, university-branded experience for student events, interactive mapping, virtual tours, and more within one, centralized platform. Concept3D empowers administrators to bring their campus to life with visually stunning, immersive online experiences that improve campus communications, recruitment, and navigation while engaging current and potential students. Serving the higher education community for over a decade, Concept3D clients include more than 700 universities and colleges, including over 70% of the top 100 U.S. universities, as well as live events, destinations, and sporting venues.
Team Culture
We are a group of dedicated and multi-faceted individuals who are self-motivated and are excited to be a part of a company that is charting the future of interactive maps, tours, and events. We define ourselves through the values by which we operate. Employees have an opportunity to learn all elements of the business and direct access to the leadership team. Our teams are full of ideas, and everyone's voice gets heard. Our offices in Denver, Colorado, and Minneapolis, Minnesota, are hybrid. With a nationally-distributed team, remote.
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Requirements
Job Summary
As a Partner Success Manager, you are responsible for maintaining the account relationship post-launch for clients across all verticals. This position is a part of the Partner Success Team and works with multiple departments within the company. Partner Success Managers know the platform thoroughly and assist our clients with day-to-day needs. In addition to strategically supporting clients, this role involves identifying opportunities for new product sales to existing clients to meet monthly and quarterly sales goals and maintaining the renewal process for client retention. As the face and voice of our company, this is a relationship-centered position.
