Technical Solutions Executive - Snaptrude (Remote @ South America)

Jun 26

About Us

Snaptrude is a venture-backed, early-stage software player in the cloud-based collaborative design industry (Snaptrude News). Collaborative, like Google Docs, Snaptrude is a fully web-based, 3D-building design tool that’s as easy to use as SketchUp but with the power of parametric detailed design. Snaptrude allows multiple users to collaborate on the same model, while instantly generating costing information, quantity takeoffs, schedules, climate studies, and more.

About the Role:

Snaptrude is seeking a talented and motivated Technical Solutions Executive to join our team and help grow our AEC (Architecture, Engineering, & Construction) business. As a TSE, you will partner with Product and Marketing to translate customer business issues into technical solutions using your experience, in-depth knowledge, practical skills, and vision of Architecture. Your role will be pivotal in planning account strategies, understanding customer needs, and showcasing Snaptrude's unique value proposition.

Location:

South America (Remote), expected to work overlapping EST/PST hours

*Location is flexible — you can work remotely as long as you’re comfortable with EST/PST hours.

Salary:

$55,000–$65,000

To view this job and apply, click here.

Qualifications

Bachelor’s/Master’s in Architecture, Interior Design, Urban Design or equivalent discipline
4+ years of relevant experience in AEC or related fields with Sales or Account Management experience
Ability to manage workload independently and balance priorities
Having a natural curiosity to learn more about the customer and the industry
Experience in architectural design and BIM, with an interest to be customer facing
Proficiency with industry-leading tools such as Rhino3D, SketchUp, and Revit

Key Responsibilities

Develop and maintain strong technical relationships with both internal and external stakeholders
Interface with customers over chat/email/calls; keep them informated about Snaptrude's competitive advantages
Prepare and maintain freshness of help content of the product
Stay updated on industry trends and bring fresh ideas to drive revenue growth and customer experience
Partner with sales executives to develop and execute the technical components of account strategies
Provide feedback to influence product development based on customer insights and business opportunities
Analyze customer business goals and challenges to align Snaptrude solutions; craft and present proposals and demonstrations that address such opportunities

Our Vision and Values

Our Vision
- Help design better built environment, faster

Our Values
- Care (give a shit): Empathize with customers. Take the time to understand their frustrations, needs, and desires.
- Initiative (Be resourceful). Don't wait for permission. Figure it out-or figure out who can.
- Craft (Master it). Own your craft. Never stop learning and improving,
- Team (Work together). Teamwork makes the dream work. Fill gaps. There's no such thing as "it's not my job"
- Truth (Say it). Be up front and radically candid. Say it like it is while showing empathy for others. Hold yourself and others accountable.
- Fun (Have it), Don't take yourself too seriously--life is short.

Culture @ Snaptrude

We are a remote-first company; our team works from across 7 different timezones
At Snaptrude, we value our employees and offer a competitive compensation package that includes health insurance, professional development opportunities, and a fast-paced startup environment with an exciting and collaborative company culture
Mediocrity just doesn't cut it, but we recognize and reward commitment and ownership
We resort to async conversations/standups wherever possible
The team comes together during the first Thursday of the month for a remote socials; its super fun!

There's much more that's in the pipeline; feel free to reach out to us if you have any questions at all :)

How to Apply:

If you are an enthusiastic individual with a background in architecture, a passion for technology, and a proven track record in customer success, we encourage you to apply!
Please submit your resume and a cover letter outlining your relevant experience and why you're excited about joining the Snaptrude team.

Snaptrude is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Learn More About Snaptrude: Visit our website at www.snaptrude.com to learn more about our innovative platform and how we're revolutionizing the collaborative design space.

Note: This job description is intended to provide an overview of the responsibilities and qualifications for the Technical Solutions Executive role at Snaptrude. Actual responsibilities and qualifications may vary based on specific company needs and the evolving nature of the industry.