Location: Various Location
Discipline: Product / UX / Tech
Experience: 3+ years
Compensation: $158,400–$180,800
Location: McLean, Virginia | Richmond, Virginia | New York, New York
About the job
As a Design Operations Manager, you will play a central role in enabling our design, product, and operations teams to move faster. You will think strategically about how teams work together and design systems and structures to help scale. You have a deep understanding of best practices in program management and have successfully led cross-functional stakeholder groups to deliver quality products and experiences. In this role you will rely on your ability to influence cross-functional stakeholders, create clarity through excellent communication, and solve complex and ambiguous problems. The Design Operations Manager will support the day-to-day operations, strategic planning, portfolio execution, and program management of key, high-level projects. While this role is an individual contributor, success relies heavily on building authentic relationships with peers, partners and leaders. The Design team at Capital One is at the forefront of enriching our customers’ digital and physical experiences. We champion a thriving environment of collaboration, authenticity, and healthy critique, in which we honor diversity of thought, create a culture of belonging, and elevate one another. If you’re an innovator and storyteller who embraces an environment where you can experiment, learn, and change banking for good, we would love to hear from you.
To view this job and apply, click here.
What You’ll Do: You’ll be asked to handle a variety of responsibilities, including:
Business & People Operations:
In close collaboration with design leadership manage the design team’s people operations and business operations. Activities in this space may range from KPI/OKR management, headcount, and partner management to developing team rituals, culture, and fostering overall positive team health
