Location: Remote
Discipline: UX / Product Design
Experience: TBD
Compensation: $65,000–$75,000
About the Company:
Riskcast is a productivity and forecasting tool for the construction industry. We provide a way for project managers to track labor, material and equipment, without the need to maintain multiple fancy spreadsheets. Our mission is to enable the construction industry by unleashing the power of data to reduce risk in all areas of performance while putting project teams first in all that we do.
Leanrn more about the companyhere.
About the Role:
We’re looking for anImplementation & Onboarding Specialistto join our Customer Success team. In this role, you’ll work directly with theDirector of Customer Successto onboard and implement new SMB and mid-sized clients. You’ll serve as the front line of communication with new customers, ensuring a smooth launch experience by managing timelines, leading training sessions, and surfacing insights to improve our process.
This is a great opportunity for someone with 1–3 years of experience in SaaS onboarding, customer success, or implementation who thrives in client-facing roles and wants to make a direct impact on process development and customer experience.
Salary:
$65,000–$75,000 (commensurate with experience and skillset)
Location:
Fully remote (travel to Denver, CO every 2 months for 2-day team sessions). Denver-based candidates preferred but not required.
What You’ll Do:
Client-Facing Onboarding & Implementation
