Location: Portland, OR
Discipline: UX / Product Design
Experience: 5+ years
Compensation: $77,911
Company DescriptionHello, art person! We re so glad you re here. When you think of an art museum, you might picture paintings or sculptures. But art is so much more than the traditional forms you re used to seeing in galleries. Nobody knows that better than Portland. Our city is bursting with all kinds of art forms from craft beverages and comic books to artisan chocolate and collectible sneakers. There s no one way to make art, and there s no one way to be an art person. That s why you belong here. We re a place that has room for all kinds of art (and art people). We are a dynamic institution with multiple locations. Adjacent to the Museum campus in downtown, Portland, PAM CUT // Center for the Untold Tomorrow is an inclusive, modern, and welcoming hub serving a broad range of artists and audiences across all media art. Also nearby is the nonprofit Rental Sales Gallery representing regional artists. Across the river, in SE Portland PAM CUT s Tomorrow Theater embraces cinematic storytelling in all its form through unique one-night-only events.
Job DescriptionThe Head of Retail role at the Portland Art Museum will oversee the day-to-day operations of The Shop at PAM, delivering a premium, story-driven retail experience that reflects the Museum s mission and inspires visitor engagement. As a key connector between art, culture, and community, The Shop serves as a bridge that extends the magic of PAM beyond the galleries, offering every visitor the opportunity to take home a piece of that experience. This strategic leadership role is responsible for cultivating a compelling brand identity, curating products that align with exhibitions and audience interests, and creating a retail environment with a distinctive energy, where every interaction, display, and story naturally inspires discovery and sparks interest in taking pieces of the experience home. The Head of Retail will collaborate with the cafe vendor to manage the shared space in a way that supports the retail vision, aligns with the Museum s brand, and enhances the overall visitor experience. In addition, the role will lead efforts to grow sales, expand the retail footprint, and foster partnerships with local artisans and businesses that deepen community connection. With a focus on innovation, excellence, and emotional connection, this role positions The Shop as a vibrant destination and a dynamic revenue-generating arm of the Museum.
