Location: Chicago, IL
Discipline: UX / Product Design
Experience: TBD
Compensation: $98,140
Company Description:
McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald’s remains one of the world’s leading corporations after almost 70 years. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.
At McDonald’s, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements.
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Department Overview
The Global Restaurant Experience Team is responsible for elevating CX & EX through transforming a restaurant's physical space into a functional, visually appealing, and immersive environment that enhances the overall restaurant experience, making the McDonald's experience distinctively golden.
Collaborates with development leads for US, IOM, and IDL Segments & the Global Development team to identify and address opportunities to elevate the customer & employee experience, fueling the ability to accelerate new store development & grow restaurant sales.
Duties
The position reports to the Global Restaurant Design Director, Architecture & Design Innovation and will work with other team members to lead and support projects and initiatives that will serve our global markets. The New Concepts & Innovation team is responsible for all new architectural designs including façade design, new restaurant formats, kitchen facilities design, and restaurant design innovation. The successful performance of this role will directly contribute to achieving the ambitious goals of the Global Restaurant Design team, and those of the company.
