Location: Austin, US
Discipline: UX / Product Design
Experience: 7+ years
Compensation: TBD
Why join us?
Handoff is the AI agent that runs a construction company.We help remodelers automate estimating, streamline operations, and win more work—backed by real-time cost data, intuitive design, and workflows that “speak contractor.” With over 10,000 monthly active users and $6B in annualized project volume already flowing through our platform, we’re becoming the trusted partner for the people who build our homes.
We are backed by $25M+ raised from Y Combinator, Sequoia, Initialized, and Greycroft. Our team is distributed across hubs in Austin, São Paulo, and Buenos Aires, and we are deeply focused on building intuitive, high-impact solutions that make a real difference for our users.
Customer Success Specialist at Handoff
We’re hiring aCustomer Success Specialist with experience in estimationto be the bridge between our AI product and the real-world needs of remodelers, builders, and contractors. In this hands-on role, you’ll apply your construction experience to help improve our AI estimates, support customers, and ensure that our tools actually work in the field.
This role is ideal for someone who has recently been in the trenches - estimating, managing residential projects, and working directly with clients - but now wants to transition into a tech-forward environment where your trade knowledge drives product development.
To view this job and apply, click here.
What you'll do
Audit AI Estimates:Review AI-generated estimates and flag issues in pricing, scope, or logic based on real-world remodeling practices.
