Location: Remote
Discipline: UX / Product Design
Experience: 5+ years
Compensation: TBD
Build Your Career on a Solid Foundation
Looking for a workspace that challenges the norm and champions innovation? You’ve just struck gold. At Track3D, we’re not just building projects; we’re building dreams—yours included. Dive into a team where your ideas can construct realities and where every day is a chance to reshape the construction landscape. We’re on the hunt for thinkers, tinkerers, and outright revolutionaries. Ready to lay the first brick of your next big adventure?
Role Overview:
We are seeking a highly driven Customer Success Manager (CSM) with deep expertise in commercial construction to drive adoption, expansion, and long-term success for Track3D customers. The ideal candidate has hands-on experience as a VDC Engineer, Assistant Superintendent, or Project Engineer and understands the nuances of construction workflows, challenges, and technology adoption.
The CSM will own customer engagement end-to-end—partnering with executives, project teams, and field personnel to maximize value, drive organization-wide adoption, and expand Track3D’s footprint within customer organizations. This role is critical to scaling Track3D across the enterprise, ensuring customers achieve tangible success and become long-term advocates of our platform.
To view this job and apply, click here.
Key Responsibilities:
Own the customer relationship—be the primary point of contact for enterprise accounts, ensuring long-term success and adoption of Track3D.
Deeply engage with customers to understand their goals and challenges, aligning Track3D’s platform to drive measurable business impact.
Drive adoption at scale—ensure full integration of Track3D across customer teams, from project sites to executive leadership.
