Location: Remote
Discipline: UX / Product Design
Experience: 3+ years
Compensation: $94,500–$115,500
Who we’re looking for
We are looking for field-based, or office-based construction professionals that have experience using software to plan and manage construction projects. Our ideal candidate is proactive, detail-oriented, friendly, and passionate about improving the construction industry. Our Construction Success Managers work closely with clients, advising and guiding them through successful platform deployments, training(s), workflow consultation, and continuous engagement programs that ensure their satisfaction and Fieldwire account expansion.
What you’ll be doing
You'll utilize your experience as a construction professional to develop and consult on client processes, becoming a trusted advisor to your customers. As a Fieldwire product and training expert, you will work to understand your accounts’ business objectives, helping them extract the most value out of Fieldwire to meet those goals. As you deploy, train, and support your book of business, you'll apply the same mindset to customer interactions that you did to the construction projects you've managed: remove roadblocks, and drive the process forward.
To view this job and apply, click here.
The primary responsibilities of our next Construction Success Manager will be to:
Become a Fieldwire product expert and learn best practices for configuring and utilizing the platform.
Understand client construction needs and current tech stack in order to seamlessly integrate Fieldwire into a company’s day-to-day workflows.
Manage a portfolio of customers (new and existing) to help improve their Fieldwire usage and processes.
Build and maintain long-lasting relationships with Fieldwire clients.
